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<blockquote data-quote="pretzel_man" data-source="post: 346918" data-attributes="member: 927"><p>Sober,</p><p> </p><p>I think your attitude (with the exception of not trusting me), is right on.</p><p> </p><p>The tool you looked at (its called ODSe) is a good tool and designed by corporate to only help the operators. There are other tools that are optimized for different things, and they have similar capabilities.</p><p> </p><p>There is a tool called DPS that puts the areas on routes. It also has a map and can show the overlapping drivers. Fixing these problems only takes minutes.</p><p> </p><p>There is another one coming that was mentioned on this board. Its called Telematics (also known as SSP - Service, Safety, and Performance).</p><p> </p><p>This has even more detailed maps and shows the actual path travelled. It will point out if a driver is driving without a seat belt, leaving the bulkhead door open,recording while travelling, backing excessively, or travelling too fast. It also shows if a driver goes off area.</p><p> </p><p>In my area, I teach that the ODSe tool is for the OMS. DPS is for the dispatch supervisor, and Telematics is for the on road supervisor.</p><p> </p><p>I think management has the tools needed to improve the operation. They need to be held accountable to use them properly. As you said, the tools go both ways. They point out what drivers need to change, but also point out managements problems.</p><p> </p><p>From what I've seen, the biggest problem is management not doing their job properly. I spend lots of time teaching how to properly manage the operation and dispatch concepts.</p><p> </p><p>I hope management uses the tools properly in your operation.</p><p> </p><p>Best of luck,</p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 346918, member: 927"] Sober, I think your attitude (with the exception of not trusting me), is right on. The tool you looked at (its called ODSe) is a good tool and designed by corporate to only help the operators. There are other tools that are optimized for different things, and they have similar capabilities. There is a tool called DPS that puts the areas on routes. It also has a map and can show the overlapping drivers. Fixing these problems only takes minutes. There is another one coming that was mentioned on this board. Its called Telematics (also known as SSP - Service, Safety, and Performance). This has even more detailed maps and shows the actual path travelled. It will point out if a driver is driving without a seat belt, leaving the bulkhead door open,recording while travelling, backing excessively, or travelling too fast. It also shows if a driver goes off area. In my area, I teach that the ODSe tool is for the OMS. DPS is for the dispatch supervisor, and Telematics is for the on road supervisor. I think management has the tools needed to improve the operation. They need to be held accountable to use them properly. As you said, the tools go both ways. They point out what drivers need to change, but also point out managements problems. From what I've seen, the biggest problem is management not doing their job properly. I spend lots of time teaching how to properly manage the operation and dispatch concepts. I hope management uses the tools properly in your operation. Best of luck, P-Man [/QUOTE]
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