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Discussing the UPS Automotive Department.
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<blockquote data-quote="Integrity" data-source="post: 671910" data-attributes="member: 26800"><p>Drivers:</p><p> </p><p>Are you satisfied with how your local Auto Shop management handles the maintainance and repairs to the vehicles and equipment you use?</p><p> </p><p>Are you satisfied with the response you get when calling in from the road an issue with your vehicles or equipment?</p><p> </p><p>Do they handle road call situations professionally or do they try to avoid road calls when they really shouldn't?</p><p> </p><p>Do they ever try to convince you to stay driving or using a piece of equipment that you don't think you should?</p><p> </p><p>In your view, is your mechanic given the time and materials necessary to keep your vehicle in top condition?</p><p> </p><p>Auto Mechanics:</p><p> </p><p>Are you expected to follow the PMI methods exactly when completing inspections or is it common practice to use "common sense" and "personal experience" when doing these inspections so that you can get them done in an "allotted time"? </p><p> </p><p>Do you feel unreasonable pressure to skimp on repairs and inspections to meet these "allotted times"?</p><p> </p><p>Does your management team handle road call situations professionally? </p><p> </p><p>Do they document each and every road call?</p><p> </p><p>Do they ever try to convince or coherce drivers to stay driving or using a vehicle or piece of equipment that they should not?</p><p> </p><p>My experience has revealed the sad fact that UPS can improve greatly in this area. </p><p> </p><p>What are your thoughts ?</p><p> </p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 22px">I</span></span></p></blockquote><p></p>
[QUOTE="Integrity, post: 671910, member: 26800"] Drivers: Are you satisfied with how your local Auto Shop management handles the maintainance and repairs to the vehicles and equipment you use? Are you satisfied with the response you get when calling in from the road an issue with your vehicles or equipment? Do they handle road call situations professionally or do they try to avoid road calls when they really shouldn't? Do they ever try to convince you to stay driving or using a piece of equipment that you don't think you should? In your view, is your mechanic given the time and materials necessary to keep your vehicle in top condition? Auto Mechanics: Are you expected to follow the PMI methods exactly when completing inspections or is it common practice to use "common sense" and "personal experience" when doing these inspections so that you can get them done in an "allotted time"? Do you feel unreasonable pressure to skimp on repairs and inspections to meet these "allotted times"? Does your management team handle road call situations professionally? Do they document each and every road call? Do they ever try to convince or coherce drivers to stay driving or using a vehicle or piece of equipment that they should not? My experience has revealed the sad fact that UPS can improve greatly in this area. What are your thoughts ? [FONT=Times New Roman][SIZE=6]I[/SIZE][/FONT] [/QUOTE]
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