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Brown Cafe UPS Forum
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Dishonest Pickups
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<blockquote data-quote="Harley Rider" data-source="post: 1106161" data-attributes="member: 10872"><p>What is sad is the fact that the pickup time window is supposedly for better customer service. Our center will change the pickup time in your board every day if they have to change the pick up to another driver or you are going to be arriving sooner or later than normal. They could care less if the customer gets good service as long as they hit the magic number of pickups being made on time. Its all about the numbers they need to attain. To heck with the customer.</p></blockquote><p></p>
[QUOTE="Harley Rider, post: 1106161, member: 10872"] What is sad is the fact that the pickup time window is supposedly for better customer service. Our center will change the pickup time in your board every day if they have to change the pick up to another driver or you are going to be arriving sooner or later than normal. They could care less if the customer gets good service as long as they hit the magic number of pickups being made on time. Its all about the numbers they need to attain. To heck with the customer. [/QUOTE]
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