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Do customers call in and complain about you ?
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<blockquote data-quote="gman042" data-source="post: 934101" data-attributes="member: 36560"><p>Haha...that brings to mind a story from last summer. I am wandering around in a resort village trying to find a particular house number. There is not one to match the delivery. I notice a little old lady out on her porch in the general area of the number I am looking for. It turns out to be her that I am looking for. I politely mention that if she had her proper number up I would find her every time. She says it is up. It wasn't.....it was here neighbors. We are related she says. Do I know that? Anyway getting to the package.....it was a 120lb cabinet. I say it is real heavy.....meaning do you want me to put it somewhere for you so you don't have to move little old lady. Yes she says.....put it on my neighbors porch. It is raining and she doesn't want it to get wet.</p><p>Story does not end there.........the next day she catches me at the local gas station. She said the driver yesterday.....ME.....was rude and complained too much about her house number and how heavy the package was. WHAT? I was shocked......I was nice as could be. It guess it is all a matter of presentation. I explained my position and what I meant be telling her the package. I deal with much heavier packages than that and I learned to deal with them. We parted ways amicably.</p></blockquote><p></p>
[QUOTE="gman042, post: 934101, member: 36560"] Haha...that brings to mind a story from last summer. I am wandering around in a resort village trying to find a particular house number. There is not one to match the delivery. I notice a little old lady out on her porch in the general area of the number I am looking for. It turns out to be her that I am looking for. I politely mention that if she had her proper number up I would find her every time. She says it is up. It wasn't.....it was here neighbors. We are related she says. Do I know that? Anyway getting to the package.....it was a 120lb cabinet. I say it is real heavy.....meaning do you want me to put it somewhere for you so you don't have to move little old lady. Yes she says.....put it on my neighbors porch. It is raining and she doesn't want it to get wet. Story does not end there.........the next day she catches me at the local gas station. She said the driver yesterday.....ME.....was rude and complained too much about her house number and how heavy the package was. WHAT? I was shocked......I was nice as could be. It guess it is all a matter of presentation. I explained my position and what I meant be telling her the package. I deal with much heavier packages than that and I learned to deal with them. We parted ways amicably. [/QUOTE]
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Do customers call in and complain about you ?
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