Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Do customers call in and complain about you ?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="barnyard" data-source="post: 934275" data-attributes="member: 13921"><p>The route I had been covering had a stop like that. The route next to it did also. We talked to our driver supe and explained the issues. During ride-alongs he talked to the people at the accounts and the next week, we were told not to wait. It was kind of tense the 1st week, but we got both accounts to understand that if they wanted prompt service, they had to be ready at the time they agreed to. The key was getting our driver supe to go in and point out that waiting meant we could miss another pickup due to them closing.</p></blockquote><p></p>
[QUOTE="barnyard, post: 934275, member: 13921"] The route I had been covering had a stop like that. The route next to it did also. We talked to our driver supe and explained the issues. During ride-alongs he talked to the people at the accounts and the next week, we were told not to wait. It was kind of tense the 1st week, but we got both accounts to understand that if they wanted prompt service, they had to be ready at the time they agreed to. The key was getting our driver supe to go in and point out that waiting meant we could miss another pickup due to them closing. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Do customers call in and complain about you ?
Top