Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Do customers call in and complain about you ?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="cachsux" data-source="post: 934779" data-attributes="member: 5529"><p>I had people who would move onto my route and automatically want to be the first stop of the day. I explained that air (at the time 93-95) was the only guaranteed by a certain time. Ship all his stuff air I told him and it was no problem. Otherwise the route was set up in a specific order,occasionally affected by volume, and that was how I delivered it. He still wanted to be #1 so I gave him the name and number of the business that actually was #1 and said if he could get the ok from them then I would change the order. But I pointed out that someone always gets to be #1 and someone always has to be last. Plus I pointed out that the next week someone new will come on route and want to be #1 and bump him down. Expect a call from that person I told him when they want your spot.</p><p></p><p>He then explained that occasionally he has important shipments coming that he would like to turn around and get right back out. I told him to let me know on those days and I would make my best effort to get the shipment to him early and maybe even bump him to last pickup to give him more time to ship. We reached a understanding and I never had trouble with him again.</p></blockquote><p></p>
[QUOTE="cachsux, post: 934779, member: 5529"] I had people who would move onto my route and automatically want to be the first stop of the day. I explained that air (at the time 93-95) was the only guaranteed by a certain time. Ship all his stuff air I told him and it was no problem. Otherwise the route was set up in a specific order,occasionally affected by volume, and that was how I delivered it. He still wanted to be #1 so I gave him the name and number of the business that actually was #1 and said if he could get the ok from them then I would change the order. But I pointed out that someone always gets to be #1 and someone always has to be last. Plus I pointed out that the next week someone new will come on route and want to be #1 and bump him down. Expect a call from that person I told him when they want your spot. He then explained that occasionally he has important shipments coming that he would like to turn around and get right back out. I told him to let me know on those days and I would make my best effort to get the shipment to him early and maybe even bump him to last pickup to give him more time to ship. We reached a understanding and I never had trouble with him again. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Do customers call in and complain about you ?
Top