What kind of effect they can have on our day? I had two customers waste about 5 minutes of my day today because they would not let me leave until they rounded up fido so I "don't run over them". Let's use an example of what I figure to be a very average day. Do they realize that if u have 120 stops and each one just wastes just 30 seconds of your day that's an hour later u get home. So this is for you secretary who needed to finish your phone conversation with your boyfriend before you signed. You cashier who needed to checkout 3 people before u initial. The homeowner whose circle drive at the end of the quarter mile driveway is full of cars. Do they have any clue?