Document held in customs --- when will it be released?

Discussion in 'UPS Discussions' started by Yue Zhao, Sep 17, 2016.

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  1. Yue Zhao

    Yue Zhao New Member

    I recently sent my non-U.S. passport from New Jersey to Montreal to get a visa sticker from the Belgium consulate (I was in Canada last year so I applied there). Yesterday (Friday) my passport was ready, and I asked a friend in Montreal to ship the passport back to New Jersey using UPS Worldwide Express with Saturday delivery. The passport arrived at Louisville at midnight yesterday; the latest update is at 2 am this morning showing Warehouse Scan, and the status now is Held in Warehouse, with no scheduled delivery information.

    I called UPS earlier and was told that my passport somehow ended up in customs (they said it is unusual), and UPS doesn't know when it would be released. I wonder how my passport (with nothing else at all in the envelope and zero declared commercial value) ended up in customs? Any idea when it would be released from customs?

    Thanks in advance!
  2. Big Arrow Down...D

    Big Arrow Down...D Leave the gun,take the cannoli

    @upschuck knows, after the Michigan game he'll give you an answer.
  3. bleedinbrown58

    bleedinbrown58 mouth breathers...everywhere

    (consulting my magic 8 ball) "Outlook does not look good."
  4. Operational needs

    Operational needs Well-Known Member

    Probably when they're ready to release it.
  5. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Sounds like it was shipped as a document with no commercial invoices included when it should have been shipped as a package with commercial invoices.
  6. barnyard

    barnyard KTM rider Staff Member

    There is a sticky at the top of this forum that can help you answer your question.
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