Office Depot and Staples are the worst; they will ship 50 lb boxes of copy paper and the top of the box is held on with nothing but a strap. No tape at all. Same deal with Avon.
Usually I am not happy to lose volume, but heck I hated those 50 lb paper boxes, that just wanted to fall apart by touching them.I talked to a Staples delivery driver 2 weeks ago. I mentioned that I havn't been delivering much paper unlike 2 years ago. He said they took away the paper account because UPS had damaged so many boxes of paper that they have to deliver it now, but we get most everything else ordered online. He also said they got other paper accounts to deliver as well (one was quill, i forget the other ones). So that is why we don't deliver them anymore.
Usually I am not happy to lose volume, but heck I hated those 50 lb paper boxes, that just wanted to fall apart by touching them.