Does fedex rotate their routes

Discussion in 'FedEx Discussions' started by Photolady, Jan 21, 2016.

  1. Photolady

    Photolady New Member

    Do fedex drivers rotate their routes? Months ago I was getting different drivers delivering my packages. Around November I started getting a nice guy who would always wait for me to get to the door and make friendly small talk. The last time he came was early January now I get this guy who slams my packages at my door and just leaves. Do they change routes every so often or was the nice guy just seasonal? This is pretty frustrating because i work out of home and get several packages delivered each week. My ups guy is always the same and we have a great repore, I know I can count on him to get me my deliveries without banging my door and breaking anything. I just want the same with fedex, I want the other guy back.
     
  2. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Has there been any damage to your door or to any of the packages?

    We are not hired to chit chat with the customers. We are hired to deliver packages.
     
  3. Operational needs

    Operational needs Well-Known Member

    FedEx Express or Ground. Makes a big difference.
     
  4. Photolady

    Photolady New Member

    Fedex ground - home delivery. No they have not damaged my door but one package did have broken items. My he sender resent the items with no issue but it is still frustrating. I understand they are not paid to chit chat but my home office space is close to my door so it is annoying to have stuff thrown at it particularly when I am getting packages several times a week.
     
  5. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    The driver should not be throwing the packages; however, he should also not stand there and wait for you to open the door.

    Knock, drop and go.
     
  6. burrheadd

    burrheadd Superstar

    Have you gained weight? The amount of time they wait is totally dependent on how hot you are.
     
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  7. Operational needs

    Operational needs Well-Known Member

    Funny!!.......but true. Lol.
     
  8. It will be fine

    It will be fine Well-Known Member

    Nice guy was probably seasonal and didn't get a permanent job because he was too slow. What type of crazy person makes small talk at residentials?
     
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  9. Operational needs

    Operational needs Well-Known Member

    I do.... But then, that's how we were trained once upon a time at Express. :)
     
  10. Photolady

    Photolady New Member

    Definetly no weight gain lol. My ups guy makes small talk all the time and he has been delivering here for years. I am also friendly with usps folks because they all come so often.
     
  11. burrheadd

    burrheadd Superstar

    Gonna need a picture to verify if your worthy of small talk
     
  12. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    If I were your regular driver, I would ask you where you want your packages (within reason) and would leave them there, knock on the door and be on my way. If I had a light day I would probably wait for you to open the door and hand the packages to you. If I was busy it would be knock, drop and roll.
     
  13. It will be fine

    It will be fine Well-Known Member

    That's all that wasted productivity that Ground has to make up for. That's what happens when you pay by the hour.
     
  14. STFXG

    STFXG Well-Known Member

    Throw your plea up on Craigslist missed connections. Maybe he will find you.
     
  15. bacha29

    bacha29 Well-Known Member

    Remember humans are creatures of habit and do not like change. The different driver may not have done anything wrong except for the fact that he represented change. At first in all of the small towns and villages I delivered I represented change and some were not at the beginning receptive. After a while they came to discover that I wasn't a bad man just a harmless excentric and when they figured that out I had more dinner and supper invitations from lonely widows and empty nesters than you could count.
     
  16. FedExer267

    FedExer267 Member

    Paid by the hour means customer service.. That's not how we roll at Ground so its knock and drop. I have had customers stare at me as I drive away with that look of how do you expect me to lift this. I wave and keep on trucking. Nothing personal but when it comes to Ground you get what you pay for. There is no incentive for a Ground driver to make his day longer.
     
  17. Fred's Myth

    Fred's Myth Active Member

    Express couriers are the ambassadors for Fedex. We are where its (formerly) excellent reputation came from. Ground clowns have no concept of the concept.
     
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  18. FedEx GT

    FedEx GT Active Member

    Hahahaha. Maybe started but it died long ago for you guys too. Maybe if you had to run 150# boxes to 5+ story apartments you wouldn't have so much time on your hands.

    [​IMG]
    [​IMG]
    The "gate"way ambassador. He must have not got the memo.
     
  19. Cactus

    Cactus Just telling it like it is

    Yeah, yeah we know. It sucks to be you.

    I'd leave those :censored2:ing 150# packages at the bottom floor of those apartment buildings. Then again, I seriously doubt you deliver them up there anyway.
     
  20. FedEx GT

    FedEx GT Active Member

    No, it is pretty awesome being me. Large differences between me and you. I am good at my job and don't leave things where they don't belong and get stolen plus it costs me money and that does not happen. Then again when you are still young over 6' and 235 lbs it is a little easier to move things.

    So you don't apply the "ambassador concept"