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Driver dropped my glass door
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1153603" data-attributes="member: 12570"><p>The driver had to record both packages, damaged or not. When your girlfriend signed for the packages the driver should have explained what she was signing for. When you track the damaged package what does it show on the tracking status? Does it say "damaged"? If there is no expection code for the damaged package and you witnessed the glass door being dropped you most certainly should follow up with a call to the 1-800#. When you call just keep hitting zero to get past the computer prompts and straight to a live person. You will need the tracking number of both packages when you call. Sorry for any inconvenience this may have caused you.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1153603, member: 12570"] The driver had to record both packages, damaged or not. When your girlfriend signed for the packages the driver should have explained what she was signing for. When you track the damaged package what does it show on the tracking status? Does it say "damaged"? If there is no expection code for the damaged package and you witnessed the glass door being dropped you most certainly should follow up with a call to the 1-800#. When you call just keep hitting zero to get past the computer prompts and straight to a live person. You will need the tracking number of both packages when you call. Sorry for any inconvenience this may have caused you. [/QUOTE]
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Driver dropped my glass door
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