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Driver dropped my glass door
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<blockquote data-quote="soberups" data-source="post: 1154078" data-attributes="member: 14668"><p>I think it was pretty crappy of the driver not to at least verbally aknowledge to the customer that he dropped and broke the package. Leaving the glass shards lying there on the ground was pretty lame also. I have dropped and broken packages before; at that point, simply accepting responsibilty for your mistake can go a long way towards minimizing any anger the customer might have towards the company.</p></blockquote><p></p>
[QUOTE="soberups, post: 1154078, member: 14668"] I think it was pretty crappy of the driver not to at least verbally aknowledge to the customer that he dropped and broke the package. Leaving the glass shards lying there on the ground was pretty lame also. I have dropped and broken packages before; at that point, simply accepting responsibilty for your mistake can go a long way towards minimizing any anger the customer might have towards the company. [/QUOTE]
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Driver dropped my glass door
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