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Driver forged my signature, is it worth the effort to pursue?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1079982" data-attributes="member: 12570"><p>You are right in that the delivery information should have shown where the package was left. This is called indirecting and, in this case, the driver should have typed in "mail room". Indirecting is only done after a delivery attempt is made at the address on the package; in other words, the driver should have gone to your apt before going to the mail room <strong>unless the apartment building has a different policy</strong>. When the driver completed the delivery at the mail room he should have typed in the last name of the person who signed for the package, not yours, unless by chance they are the same, and then typed in "mail room" as the delivery location.</p><p></p><p>When you do call the toll free number do not relay any of this information to that person but rather ask them to forward a message to the local center to have a supervisor call you at their convenience. This won't happen until Monday at the earliest as we don't work weekends. When the supervisor calls present your side of the story in a non-accusatory tone. Tell him/her that you have your package but that you simply want to know what happened. The supervisor will then sit down with the driver, most likely when he gets off road Monday evening, and will call you back after having this discussion.</p><p></p><p>Please make sure you come back to let us know what really did happen. Dave.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1079982, member: 12570"] You are right in that the delivery information should have shown where the package was left. This is called indirecting and, in this case, the driver should have typed in "mail room". Indirecting is only done after a delivery attempt is made at the address on the package; in other words, the driver should have gone to your apt before going to the mail room [B]unless the apartment building has a different policy[/B]. When the driver completed the delivery at the mail room he should have typed in the last name of the person who signed for the package, not yours, unless by chance they are the same, and then typed in "mail room" as the delivery location. When you do call the toll free number do not relay any of this information to that person but rather ask them to forward a message to the local center to have a supervisor call you at their convenience. This won't happen until Monday at the earliest as we don't work weekends. When the supervisor calls present your side of the story in a non-accusatory tone. Tell him/her that you have your package but that you simply want to know what happened. The supervisor will then sit down with the driver, most likely when he gets off road Monday evening, and will call you back after having this discussion. Please make sure you come back to let us know what really did happen. Dave. [/QUOTE]
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Driver forged my signature, is it worth the effort to pursue?
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