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<blockquote data-quote="soberups" data-source="post: 442586" data-attributes="member: 14668"><p>1. Be polite. I always try to say "please" when instructing the helper what to do. I explain to him that Im not a manager and dont like to boss people around but that it will be neccessary for me to give instructions in a polite manner.</p><p> </p><p>2. Always inform them when you are at or will soon be at a location with a restroom. They gotta pee sometime.</p><p> </p><p>3. Ignore your management if they try instructing you to cut back on the helpers hours. If the guy shows up on time ready to work, make sure he gets at least 8 hours. I once had a sup who insisted on micromanaging how and where I used my helper, to the point where he told me to drop the guy off at a gas station for 3 hours during my pickup route, and then get him back on car again for the evening residentials. I had 4 helpers quit on me because they were spending the entire day in brown but only getting 4 hours of paid time. If management wants to get pissy about it I tell them to go ahead and manage the helper themselves and leave me out of it. Its 8+ hours or nothing with me.</p><p> </p><p>4. Take personal responsibility for seeing that your helpers timecard is accurately filled out and turned in. Helpers who get shorted on their paycheck dont work as hard.</p><p> </p><p>5. Coffee. Lots and lots and lots of coffee. I keep my helper tweaking out on coffee and energy drinks.</p><p> </p><p>6. Have reasonable expectations for the person making $8.50 an hour who has probably never been exposed to the hectic pace of UPS. They arent going to work as fast as we would liken them to. Deal with it. Remember that they could be making as much money working at Taco Bell, and get free food in the bargain. Push them too hard and they might just decide to not show up one day.</p></blockquote><p></p>
[QUOTE="soberups, post: 442586, member: 14668"] 1. Be polite. I always try to say "please" when instructing the helper what to do. I explain to him that Im not a manager and dont like to boss people around but that it will be neccessary for me to give instructions in a polite manner. 2. Always inform them when you are at or will soon be at a location with a restroom. They gotta pee sometime. 3. Ignore your management if they try instructing you to cut back on the helpers hours. If the guy shows up on time ready to work, make sure he gets at least 8 hours. I once had a sup who insisted on micromanaging how and where I used my helper, to the point where he told me to drop the guy off at a gas station for 3 hours during my pickup route, and then get him back on car again for the evening residentials. I had 4 helpers quit on me because they were spending the entire day in brown but only getting 4 hours of paid time. If management wants to get pissy about it I tell them to go ahead and manage the helper themselves and leave me out of it. Its 8+ hours or nothing with me. 4. Take personal responsibility for seeing that your helpers timecard is accurately filled out and turned in. Helpers who get shorted on their paycheck dont work as hard. 5. Coffee. Lots and lots and lots of coffee. I keep my helper tweaking out on coffee and energy drinks. 6. Have reasonable expectations for the person making $8.50 an hour who has probably never been exposed to the hectic pace of UPS. They arent going to work as fast as we would liken them to. Deal with it. Remember that they could be making as much money working at Taco Bell, and get free food in the bargain. Push them too hard and they might just decide to not show up one day. [/QUOTE]
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