Duplicate Barcodes

Discussion in 'FedEx Discussions' started by OrioN, Oct 16, 2016.

  1. OrioN

    OrioN Active Member

    So it happened to me twice this week... 2 boxes with the same exact tracking number. So the fedex system thinks we're moving 1 box when i physically released 2

    I CPC my earlier one but no reply. So i took some pics for future reference. Both labels has 26 lbs on it. But one was a small box ~ shrugs

    Another i had on a Saturday... so i used the stop comment to say 2 boxes, with same tracking number. To add, i edit address to include 2 boxes same barcode on the 2nd line. And finally, i DR ~ Other : FD 2 boxes with duplicate barcode

    20161015_113322.jpg

    It was a light day on Saturday so i was paid flat rate n done by 1615

    Should i have done something different?
     
  2. Cactus

    Cactus Just telling it like it is

    Sounds good to me.

    Some people should never be allowed to ship packages.........sigh.
     
  3. OrioN

    OrioN Active Member

    I would bring it back to QA if there was a dozen boxes with the same exact barcode... now that's blatant stealing from the company!

    It's weird that we have all this tech & the system can't catch duplicate barcodes in the system...

    When i scan my stuff to play Tetris every morning i don't have time to read every label during the preload
     
  4. BigTex61

    BigTex61 Active Member

    I've had this happen several times recently. When brought to a managers attention, they only had a csa rex the tracking number to reflect the weight of the total shipment.
     
  5. Doc Sorting Dude

    Doc Sorting Dude Active Member

    Slap a domestic or international mps label on the dup piece. That's how we do it in Express. They won't get that delivery and not get charged for it..
     
  6. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    We sheet the first one as a regular stop and the second as duplicate.
     
  7. It will be fine

    It will be fine Well-Known Member

    I just drop them off. It's not worth the pennies for the extra package to do anything else.
     
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  8. McFeely

    McFeely Huge Member

    I never have the time to do anything other than just deliver them, honestly. I'm not sure the proper procedure at Express to do a REX of some sort on it, and I'm always trying to get out of the building quickly and nobody has an answer quick enough to help...so they just get delivered as one package POD.

    If only the courier got a small % of our REX'd packages, I'd bet they'd see more effort on things like this.
     
  9. Fred's Myth

    Fred's Myth Active Member

    You have a Moral and Ethical responsibility to Fedex to assure that the Company is being fully reimbursed for the service they are providing, and for which they are contracting YOU to provide.

    ( I can't believe I typed that without a single misspelled word, I was laughing so hard I could barely see!)
     
  10. bacha29

    bacha29 Well-Known Member

    A Fedex problem that requires a Fedex solution. From a contractor perspective IWBF is correct. Not worth the few extra cents to haul it back.
     
  11. dezguy

    dezguy Well-Known Member

    I used to do this when I cared and when the company gave us incentive to rex (rexing contest). Now, I just scan the one package and give the customer both packages.
     
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  12. CJinx

    CJinx Well-Known Member

    Our CSPs tend to bring it back to the station and QA reaches out to the shipper to determine whether or not the consignee is supposed to receive multiple items. Most of the time, the shipper just screwed up and filled the same order twice, so we just send it back.
     
  13. Star B

    Star B White Lightning

    I rex it. If they want to bitch about my numbers, they will see a powerpad/comment trail about the duplicate.

    I'm not about to give them ammunition to fire me for falsifying.
     
  14. Operational needs

    Operational needs Well-Known Member

    If haven't rexed a package in YEARS. Don't care enough to.
     
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  15. Cactus

    Cactus Just telling it like it is

    Fred's already rich anyway.
     
  16. SortaNeutral

    SortaNeutral New Member

    This is my first post ever, but i read occasionally. There is a simple scan function in the powerpad, But without holding one I can't remember if its under Inbound or REV Exceptions, Very brief. It asks Total pieces, and total weight of all pieces after you scan the tracking barcode. Pain doing it the first time, but no more than 5 seconds once you've done it a couple of times.
     
  17. SortaNeutral

    SortaNeutral New Member

    Oh, I forgot to mention the subheading will be ' Duplicate Airbill '.
     
  18. STFXG

    STFXG Well-Known Member

    If it is a resi we DR one and bring the other back to qa for a new barcode. If it's a business we just write +1 in the signature box and have them sign.
     
  19. Indecisi0n

    Indecisi0n Well-Known Member

    Deliver one and throw the other in the trash.
     
  20. OrioN

    OrioN Active Member

    Thanks y'all for the various ways each opco deals with this... what's rex ~rev?

    Brownies have a duplicate button... cool

    If its 2 boxes, I'll just DR 'em if i don't feel like bringing both of them back. If its a dozen, i'll check the weight to make sure it's total for the whole thing .

    For example, Medline usually use those cumbersome plastic straps to band 4~6 boxes of diapers or pads and calls it one box~ grr tripping hazard, hand may get cut if u handle them without gloves, i can't properly fit them into a Tetris wall easily, etc

    Sortaneutral
    I don't have a scale to weigh them while on route , unless i catch the duplicate & gives them to QA clerck while still at the hub