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Brown Cafe UPS Forum
UPS Discussions
Ethics and personal responsibilty
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<blockquote data-quote="Thorn" data-source="post: 364924" data-attributes="member: 15486"><p>I have to disagree a little on this. RPS lost customers because they couldn't do what they said they would do which was deliver packages on time. The same can be said for DHL. They're not losing billions because their driver's won't shower or shave or shine their shoes, they're losing billions because they can't deliver their packages on time.</p><p></p><p>Maybe we should start a poll to find out how many drivers were told to go to the back door because their shoes weren't shined.</p><p></p><p>Good rapport between the driver and consignee or shipper, I think that trumps shined shoes any day. Throw in a dash of consistency, and that's really what gets drivers (and BD people) in the front door.</p></blockquote><p></p>
[QUOTE="Thorn, post: 364924, member: 15486"] I have to disagree a little on this. RPS lost customers because they couldn't do what they said they would do which was deliver packages on time. The same can be said for DHL. They're not losing billions because their driver's won't shower or shave or shine their shoes, they're losing billions because they can't deliver their packages on time. Maybe we should start a poll to find out how many drivers were told to go to the back door because their shoes weren't shined. Good rapport between the driver and consignee or shipper, I think that trumps shined shoes any day. Throw in a dash of consistency, and that's really what gets drivers (and BD people) in the front door. [/QUOTE]
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