Maybe they prefer keeping their heads there.I was reading a bunch on Thursday and Friday. People really need to pull their heads out of their asses.
We are the face of the company though. The general public has no idea how our system works.Just took a look at some of the comments. Wow. Anyone that blames a driver for this mess is a complete maroon.
We love logistics.The amount of people whose packages have been sitting for weeks now, particularly in Texas, is staggering. Brilliant decision making allowing those trailers and the packages in them to sit and wait their turn so other packages would make their transit time commits. Geniuses.
That's the motto we browns fans say after every season.Well I had to go check out the UPS Facebook page. That's enough of that BS. Maybe things will run smoother next year.
We are the face of the company though. The general public has no idea how our system works.
We once had a pick up account tell a driver. I guess we won't see you for a few days. Because they were shipping a package to Alaska.
I know. I don't mind when someone yells "UPS SUCKS!". I just smile and continue on, but when they start saying "You're a POS! YOU didn't deliver my package etc" then I have a problem with that. If I don't have it, I can't deliver it. My vehicle brought back 4 send agains one day during Peak only because they needed signatures. That's why I said anyone that blames a driver is a maroon. Ignorance of the Law isn't an excuse to get out of a ticket, so I'm not buying their ignorance of my role with UPS.
There is one poster on the fb page complaining about how bad UPS is for not getting her package delivered even though she admits the shipper addressed the package incorrectly.I was reading the comments a couple weeks ago. They were very discouraging. I wanted to comment so bad but, I knew I'd probably be putting my job on the line.
Here's a personal example - My helper and I searched in the dark for 5-10 minutes going in circles for an address. It was 17 Greenleaf Dr. It was also an Amazon pkg and this was 12/23. I KNEW it was a Christmas present so, I went out of my way to find it. Well, we couldn't. I carried it back to the center and they looked it up. It was 17 Green Leaf Trail (also 2 words not 1). I wonder the number of ppl on the Facebook page that complained we didn't deliver and it was THEIR fault for not really CONFIRMING their address while ordering.