Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
The Competition
FedEx Discussions
FAIR WARNING.
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Operational needs" data-source="post: 2584206" data-attributes="member: 43500"><p>I had an interesting discussion with a newer manager at my station yesterday. (Hopefully he doesn't see this and I get fired. Lol). Our freight came in late...once again. He said, FO would go out with everything else. I told him that once again we are failing our customers and it's sad. He responds with (I <img src="/community/styles/default/xenforo/smilies/group1/censored2.gif" class="smilie" loading="lazy" alt=":censored2:" title="Censored2 :censored2:" data-shortname=":censored2:" /> you not) Of course we are going to practice Customer Service Integrity by making sure businesses are delivered first as well as bulks. Wut??? How is it practicing Integrity by delivering resis late? I remember when it was imperative that EVERYTHING was delivered on time. He said, Do you think Jane Doe knows whether her Amazon box is delivered on time while she's at work? My response, Integrity is doing the right thing whether anyone is there to see it or not. Don't even talk to me about CSI when we're not practicing it. He actually sounded like he was reading from a script. Lol.</p></blockquote><p></p>
[QUOTE="Operational needs, post: 2584206, member: 43500"] I had an interesting discussion with a newer manager at my station yesterday. (Hopefully he doesn't see this and I get fired. Lol). Our freight came in late...once again. He said, FO would go out with everything else. I told him that once again we are failing our customers and it's sad. He responds with (I :censored: you not) Of course we are going to practice Customer Service Integrity by making sure businesses are delivered first as well as bulks. Wut??? How is it practicing Integrity by delivering resis late? I remember when it was imperative that EVERYTHING was delivered on time. He said, Do you think Jane Doe knows whether her Amazon box is delivered on time while she's at work? My response, Integrity is doing the right thing whether anyone is there to see it or not. Don't even talk to me about CSI when we're not practicing it. He actually sounded like he was reading from a script. Lol. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
The Competition
FedEx Discussions
FAIR WARNING.
Top