Wait till the Oxycontin scandal hits the fan. I have seen reg customers of our fabulous service fade away and die! Didnt even have to leave the house. OHHHH...how about the airbills that say next earliest delivery..without differentiating that its before 8:00 when nobody's there. People say.."i want it there as soon as possible!" ..not realizing they're getting fleeced. That is a class action lawsuit waiting to happen.
The placement of the FO box on the airbill is no mistake. There are a lot of people checking FO when they don't really intend to do so. As others have said, the FedEx commitment to FO service is a joke anyway. If you have a leave building time of 0915, then that FO should still be your first stop, at least considering the huge premium the customer is paying. Every time we have a late plane or CTV, we are told to just deliver FO as P1, and to basically screw the customer.
If it's a true FO, and not just a mistake the shipper made on the airbill, then getting it at 1030 0r 1100 instead of 0800 or 0830 is a pretty big deal.
But not to Fred.
Dirty pool.The placement of the FO box on the airbill is no mistake. There are a lot of people checking FO when they don't really intend to do so. As others have said, the FedEx commitment to FO service is a joke anyway. If you have a leave building time of 0915, then that FO should still be your first stop, at least considering the huge premium the customer is paying. Every time we have a late plane or CTV, we are told to just deliver FO as P1, and to basically screw the customer.
If it's a true FO, and not just a mistake the shipper made on the airbill, then getting it at 1030 0r 1100 instead of 0800 or 0830 is a pretty big deal.
But not to Fred.
suppose to have people to cover FO SVCE but dont bring them in because of ot issues. so why have the svce.