FedEx Counters UPS With New Personalized Home Delivery Options

Discussion in 'The Latest UPS Headlines' started by cheryl, Apr 23, 2013.

  1. cheryl

    cheryl I started this. Staff Member

    FedEx Counters UPS With New Personalized Home Delivery Options

    FedEx Corp. (FDX) is letting customers specify when, where and how they want packages delivered to their homes, matching a similar service offered by United Parcel Service Inc. (UPS)

    FedEx Delivery Manager notifies customers of pending deliveries that they can monitor on a mobile device or computer without a traditional tracking number. They can schedule a delivery for a specific date, time and location, Raj Subramaniam, executive vice president of marketing and communications at FedEx Services, said in an interview.

    Sign-up for the FedEx service is free, although options such as having a delivery made to a different address or at a specific date and time incur a charge of $5. Customers can request a free vacation hold for deliveries, or specify a location for the package to be left, such as the back door.