FedEx Counters UPS With New Personalized Home Delivery Options

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FedEx Counters UPS With New Personalized Home Delivery Options

FedEx Corp. (FDX) is letting customers specify when, where and how they want packages delivered to their homes, matching a similar service offered by United Parcel Service Inc. (UPS)

FedEx Delivery Manager notifies customers of pending deliveries that they can monitor on a mobile device or computer without a traditional tracking number. They can schedule a delivery for a specific date, time and location, Raj Subramaniam, executive vice president of marketing and communications at FedEx Services, said in an interview.

Sign-up for the FedEx service is free, although options such as having a delivery made to a different address or at a specific date and time incur a charge of $5. Customers can request a free vacation hold for deliveries, or specify a location for the package to be left, such as the back door.
 
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