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FedEx Discussions
FedEx Ground and it's excellent customer service
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<blockquote data-quote="HomeDelivery" data-source="post: 1308009" data-attributes="member: 33696"><p>well in my case, someone from the Ground hub #1234 had to load stuff into a straight truck/stepvan... then drive it to the HD #4567 hub in the same complex (less than a mile away ~ so it wasn't that bad)</p><p></p><p>another hub i used to work at had the HD & Ground locations a mile apart (2 traffic lights) & they would or would not do the same thing... depending on how lazy they were that saturday</p><p></p><p>i was a swing / cover driver in that new area that saturday & had no idea of my ETA to the customer's address, so i CYA and gave them a late time</p></blockquote><p></p>
[QUOTE="HomeDelivery, post: 1308009, member: 33696"] well in my case, someone from the Ground hub #1234 had to load stuff into a straight truck/stepvan... then drive it to the HD #4567 hub in the same complex (less than a mile away ~ so it wasn't that bad) another hub i used to work at had the HD & Ground locations a mile apart (2 traffic lights) & they would or would not do the same thing... depending on how lazy they were that saturday i was a swing / cover driver in that new area that saturday & had no idea of my ETA to the customer's address, so i CYA and gave them a late time [/QUOTE]
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