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The Competition
FedEx Discussions
FedEx Ground and it's excellent customer service
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<blockquote data-quote="Overpaid Union Thug" data-source="post: 1308671" data-attributes="member: 198"><p>Express shipments are down because of the economy and many customers realized that they could live without them. The factors that are allowing Ground to gain more of the market share could easily be eradicated by UPS if they'll just wake up. My original point was that, in general, the general public views Ground and especially HD as an alternative that is SOMETIMES cheaper but usually involves rather shady characters to deliver their packages. Yes, there are exceptions but I'm speaking generaly. Just like we all know that there are UPS drivers that fall into that category too. </p><p></p><p></p><p>Sent using BrownCafe App</p></blockquote><p></p>
[QUOTE="Overpaid Union Thug, post: 1308671, member: 198"] Express shipments are down because of the economy and many customers realized that they could live without them. The factors that are allowing Ground to gain more of the market share could easily be eradicated by UPS if they'll just wake up. My original point was that, in general, the general public views Ground and especially HD as an alternative that is SOMETIMES cheaper but usually involves rather shady characters to deliver their packages. Yes, there are exceptions but I'm speaking generaly. Just like we all know that there are UPS drivers that fall into that category too. Sent using BrownCafe App [/QUOTE]
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