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<blockquote data-quote="vantexan" data-source="post: 864554" data-attributes="member: 24302"><p>They've put up several fliers around the station stating that UPS recently beat FedEx in a customer satisfaction survey. The gist of it is we've got to try harder or else UPS will get our business. It's amazing that they don't see that of course a company with well paid workers with a future is outperforming one where everyone is expected to sacrifice so that a relative few can get super wealthy. A mgr told me yesterday how much she appreciates the effort I make every day. Said she told another mgr that I was about the only courier in the station that is always trying to do my best. It was nice of her to say, but what does it state about the well being of a company that a courier stands out for just doing what he's supposed to do? Just another reason I think we'll switch to just being an overnight service only. If workers aren't inspired to make an effort because they know there's no payoff for doing so, the company might as well switch as much freight as possible to workers who make $12hr with no benefits. You get what you pay for.</p></blockquote><p></p>
[QUOTE="vantexan, post: 864554, member: 24302"] They've put up several fliers around the station stating that UPS recently beat FedEx in a customer satisfaction survey. The gist of it is we've got to try harder or else UPS will get our business. It's amazing that they don't see that of course a company with well paid workers with a future is outperforming one where everyone is expected to sacrifice so that a relative few can get super wealthy. A mgr told me yesterday how much she appreciates the effort I make every day. Said she told another mgr that I was about the only courier in the station that is always trying to do my best. It was nice of her to say, but what does it state about the well being of a company that a courier stands out for just doing what he's supposed to do? Just another reason I think we'll switch to just being an overnight service only. If workers aren't inspired to make an effort because they know there's no payoff for doing so, the company might as well switch as much freight as possible to workers who make $12hr with no benefits. You get what you pay for. [/QUOTE]
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