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<blockquote data-quote="dmac1" data-source="post: 2412241" data-attributes="member: 60252"><p>Just to update on my missing package-</p><p></p><p>Customer service called and said to go ahead and file with the shipper. I asked if they were able to determine where the package was delivered. She said that they had no idea because they were unable to contact the driver, and he never replied to their calls ??????? How can they have a driver working who doesn't even respond? I could understand if the driver claimed(lied) he had delivered to the right address, even though I was just feet away from my open front door when he said he delivered the package, but accepting a non-response is nuts. </p><p></p><p>Is it now acceptable for a HD driver or his contractor to not respond at all?</p></blockquote><p></p>
[QUOTE="dmac1, post: 2412241, member: 60252"] Just to update on my missing package- Customer service called and said to go ahead and file with the shipper. I asked if they were able to determine where the package was delivered. She said that they had no idea because they were unable to contact the driver, and he never replied to their calls ??????? How can they have a driver working who doesn't even respond? I could understand if the driver claimed(lied) he had delivered to the right address, even though I was just feet away from my open front door when he said he delivered the package, but accepting a non-response is nuts. Is it now acceptable for a HD driver or his contractor to not respond at all? [/QUOTE]
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