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<blockquote data-quote="Ricochet1a" data-source="post: 927839" data-attributes="member: 22880"><p>There is a talking points memo that management has that addresses pay questions from their employees.</p><p></p><p>There is a list of commonly asked questions and a company recommended response for the manager to use to the question. </p><p></p><p>This is why the same trite (insulting the intelligence of the person asking the question) reponse is common across the nation - it is part of the "playbook" that FedEx management is given to respond to honest questions - but questions for which FedEx cannot give an honest answer and not create even more discontent among the employees. </p><p></p><p>When a manager gives you one of the pre-canned FedEx responses to a pay question - you immediately know that,</p><p></p><p>1) They think you are an idiot, since only an idiot would think the responses even address the question</p><p></p><p>2) Have absolutely no regard for you as an employee - since by giving the pre-canned responses to legitimate questions, they deem you not worth the time to come up with a truthful and direct repsonse. </p><p></p><p>Everyone knows the answer as to why employees aren't topped out - but if FedEx management were to give the real answer, the KoolAid drinkers would start to think for themselves and that would cause problems for FedEx.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 927839, member: 22880"] There is a talking points memo that management has that addresses pay questions from their employees. There is a list of commonly asked questions and a company recommended response for the manager to use to the question. This is why the same trite (insulting the intelligence of the person asking the question) reponse is common across the nation - it is part of the "playbook" that FedEx management is given to respond to honest questions - but questions for which FedEx cannot give an honest answer and not create even more discontent among the employees. When a manager gives you one of the pre-canned FedEx responses to a pay question - you immediately know that, 1) They think you are an idiot, since only an idiot would think the responses even address the question 2) Have absolutely no regard for you as an employee - since by giving the pre-canned responses to legitimate questions, they deem you not worth the time to come up with a truthful and direct repsonse. Everyone knows the answer as to why employees aren't topped out - but if FedEx management were to give the real answer, the KoolAid drinkers would start to think for themselves and that would cause problems for FedEx. [/QUOTE]
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