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Fixing the Peak Problem with Large Retailer Shippers
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<blockquote data-quote="Old International" data-source="post: 1245335" data-attributes="member: 14916"><p>You guys and gals are all discussing capacities, and planning for the peak as the fails for the system. The thing is, we faced a perfect storm this peak. </p><p></p><p>1) A very short peak season. I don't know about your part of the pie, but my part was wide open 2 WEEKS before Thanksgiving. And when black Friday didn't turn out as big as everyone thought, the peak season just got a little shorter.</p><p></p><p>2) Bad weather. If the planes can't fly, and the trucks can't roll, then things are gonna get backed up. Try as hard as we can, when you have to start skipping unloads on trailers, and the system is at max, guess what? You aren't gonna catch up until the system falls below max. In my part of the pie, we had this problem the Sunday and Monday after Thanksgiving. We had over 300 trucks on a yard designed for 150. We got lucky in the fact that management was able to move the shiny trucks completely off the yard, thus giving the brown trucks the room we needed to make our moves. The weather hit the system twice nationally, both times over the weekend, when UPS tries to play catchup with the volume.</p><p></p><p>3) Shippers that promised the world to the consumers, and consumers that swallowed the line of crap coming from the shippers. Yes, a little personal responsibility is called for here- you have to expect that when you order a package 3 days before a major holiday, you might not get that item before the holiday........DUH.</p><p></p><p> So maybe the planners should have taken a better look at the season. I still believe that even with more help, we would have still had major problems, not due to the planning, but the weather.</p><p></p><p> The last thing is this. All you will hear about is the fails. You won't hear about the times and places where we came thru with flying colors. Like the center that refused to have cold loads. They unloaded and delivered everything the day it came in. Or the drivers that waited till the last second before pulling, so that every last possible package was on the trailer for that pull.</p></blockquote><p></p>
[QUOTE="Old International, post: 1245335, member: 14916"] You guys and gals are all discussing capacities, and planning for the peak as the fails for the system. The thing is, we faced a perfect storm this peak. 1) A very short peak season. I don't know about your part of the pie, but my part was wide open 2 WEEKS before Thanksgiving. And when black Friday didn't turn out as big as everyone thought, the peak season just got a little shorter. 2) Bad weather. If the planes can't fly, and the trucks can't roll, then things are gonna get backed up. Try as hard as we can, when you have to start skipping unloads on trailers, and the system is at max, guess what? You aren't gonna catch up until the system falls below max. In my part of the pie, we had this problem the Sunday and Monday after Thanksgiving. We had over 300 trucks on a yard designed for 150. We got lucky in the fact that management was able to move the shiny trucks completely off the yard, thus giving the brown trucks the room we needed to make our moves. The weather hit the system twice nationally, both times over the weekend, when UPS tries to play catchup with the volume. 3) Shippers that promised the world to the consumers, and consumers that swallowed the line of crap coming from the shippers. Yes, a little personal responsibility is called for here- you have to expect that when you order a package 3 days before a major holiday, you might not get that item before the holiday........DUH. So maybe the planners should have taken a better look at the season. I still believe that even with more help, we would have still had major problems, not due to the planning, but the weather. The last thing is this. All you will hear about is the fails. You won't hear about the times and places where we came thru with flying colors. Like the center that refused to have cold loads. They unloaded and delivered everything the day it came in. Or the drivers that waited till the last second before pulling, so that every last possible package was on the trailer for that pull. [/QUOTE]
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