Sounds like the company is trying to put some orderly process on what has become a very chaotic situation.
Intermittent FMLA has become a nightmare from an administrative and running the business standpoint. Mostly due to the rampant abuse by people who find no qualms about getting a doctor to sign off (very easily done) and then using it to get days off they do not qualify for in seniority. Just one example, had an employee request a vacation day for a Friday. Too many more senior people had the day off, so the request was denied. The employee had intermittent FMLA for some stomach ailment (employee informed us without being asked). Employee called out that day using FMLA. Was informed by another employee connected with the FMLA employee on facebook that the first employee, according to their own facebook updates, was partying it up in Vegas on that day. Guess Vegas is the place to go for stomach problems.
Have another employee who regularly extends their weekends with Intermittent FMLA. Called out one Monday when we had nearly a 20% call in rate including FMLA and regular sick calls. This is on top of an already full vacation schedule. Called in every double shifter and driver on our lists, and then some. In the mean time, we had sups working to cover these areas. Mr Extra long weekend FMLA brought us a stack of grievances for the sups working when he came back on Tuesday.
These and many other abuses is why UPS is clamping down on this stuff as much as the law allows (which is not much). It makes my blood boil, mostly because these yahoos taint the process for good people who need it and use as it was intended, such as Dizzee.
Dilli, the contract is not really the best place to look on this issue. This is a federal law, which supersedes anything that may be in the contract. The law does state intermittent users must follow call in procedures. UPS gets to decide and can occasionally change those call in procedures. Would seem to me you might have a case to argue if call in procedures are different for FMLA than for other sick calls, but not sure the law specifically says that.