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<blockquote data-quote="MrFedEx" data-source="post: 1994167" data-attributes="member: 12508"><p>Right. When the new airbills were introduced a few years back, the FO box location made it very easy for customers to check FO instead of PO. This was probably intentional. "Oh, we're sorry, but you <em>did </em>request FO service", and the customer pays the outrageous bill, vowing to never make the same mistake.</p><p></p><p>At my station, if the freight is late (often), management just blows off the FO and mixes it into the P1 cycle, which is great news for the surgeon waiting for their package.</p><p></p><p>"FedEx cares".</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1994167, member: 12508"] Right. When the new airbills were introduced a few years back, the FO box location made it very easy for customers to check FO instead of PO. This was probably intentional. "Oh, we're sorry, but you [I]did [/I]request FO service", and the customer pays the outrageous bill, vowing to never make the same mistake. At my station, if the freight is late (often), management just blows off the FO and mixes it into the P1 cycle, which is great news for the surgeon waiting for their package. "FedEx cares". [/QUOTE]
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