Franchisees: UPS Needs A Better Return Policy

Discussion in 'The Latest UPS Headlines' started by cheryl, May 27, 2008.

  1. cheryl

    cheryl I started this. Staff Member

    Franchisees: UPS Needs A Better Return Policy - Forbes

    A David and Goliath battle between United Parcel Service and its franchisees recently turned into a win for the small business owners. In a case that has been going on since 2002, the former franchisees of Mail Boxes Etc. are suing UPS for contract and franchise agreement violations; saying the shipping giant failed them when it forced them to convert to UPS stores or to go private.