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Fred Throws a Tantrum
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<blockquote data-quote="MrFedEx" data-source="post: 555536" data-attributes="member: 12508"><p>Ground service is pretty bad. I have customers walk up to me all the time with mis-delivered Ground and have had several shippers who just get blown-off for a day or two when the Ground guy doesn't come by to do his pickup. I can't take their pkgs, and they get ticked when I try to explain that we are not allowed to do so. </p><p> </p><p>If the IC's ever become employees this will change. Higher pay and some benefits will draw a higher caliber of employee who will actually care about service. Even if shipping costs rise slightly, there are many shippers who would appreciate a more reliable Ground network.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 555536, member: 12508"] Ground service is pretty bad. I have customers walk up to me all the time with mis-delivered Ground and have had several shippers who just get blown-off for a day or two when the Ground guy doesn't come by to do his pickup. I can't take their pkgs, and they get ticked when I try to explain that we are not allowed to do so. If the IC's ever become employees this will change. Higher pay and some benefits will draw a higher caliber of employee who will actually care about service. Even if shipping costs rise slightly, there are many shippers who would appreciate a more reliable Ground network. [/QUOTE]
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