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Fudging the Numbers
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<blockquote data-quote="raceanoncr" data-source="post: 309944" data-attributes="member: 6408"><p>I just wonder if we "low level" employees are able to do the same thing when making a mistake...blame it on somebody else. </p><p> </p><p>Let's see, today I forgot to pick up a trailer at an account. Well, it IS on my schedule but NOBODY SPECIFICALLY <strong>TOLD </strong>ME TO PICK IT UP <strong>TODAY</strong>!!!!! </p><p> </p><p>Hmmmm...I missed picking up a drop box. But I've got so many, it's easy to miss JUST ONE! </p><p> </p><p>I delivered that 10:30 guarantee at 14:00. WELL THE CUSTOMER GOT IT DIDN'T THEY!! Geez! I corrected the mistake and blamed it on heavy volume! What's the problem? </p><p> </p><p> </p><p>Again, where do I send the warning letter?</p></blockquote><p></p>
[QUOTE="raceanoncr, post: 309944, member: 6408"] I just wonder if we "low level" employees are able to do the same thing when making a mistake...blame it on somebody else. Let's see, today I forgot to pick up a trailer at an account. Well, it IS on my schedule but NOBODY SPECIFICALLY [B]TOLD [/B]ME TO PICK IT UP [B]TODAY[/B]!!!!! Hmmmm...I missed picking up a drop box. But I've got so many, it's easy to miss JUST ONE! I delivered that 10:30 guarantee at 14:00. WELL THE CUSTOMER GOT IT DIDN'T THEY!! Geez! I corrected the mistake and blamed it on heavy volume! What's the problem? Again, where do I send the warning letter? [/QUOTE]
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