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Going in for the KILL???
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<blockquote data-quote="wornoutupser" data-source="post: 411007" data-attributes="member: 2196"><p>This is my story.</p><p></p><p> I have a large international account that was with UPS for over 20 years.</p><p> Thet switched to Duey Huey and Lewey last year for price and had immediate concerns with billing issues. </p><p> I kept turning in leads and no one from UPS would contact them because "their international account rep has to call them- I cant".</p><p> I took this to my district manager so that he would force the "international rep" across the country to contact the customer.</p><p> The next phone call was made from my district level and that person called the head of maintenance! Of course, he could not speak about shipping......</p><p></p><p> The bottom line is this: The home office STILL has not been contacted, DHL is apparently going out of business and no one at UPS corporate cares or will expend the energy to get the acount back.</p><p></p><p> Wanna guess why I dont turn in any more leads?????</p></blockquote><p></p>
[QUOTE="wornoutupser, post: 411007, member: 2196"] This is my story. I have a large international account that was with UPS for over 20 years. Thet switched to Duey Huey and Lewey last year for price and had immediate concerns with billing issues. I kept turning in leads and no one from UPS would contact them because "their international account rep has to call them- I cant". I took this to my district manager so that he would force the "international rep" across the country to contact the customer. The next phone call was made from my district level and that person called the head of maintenance! Of course, he could not speak about shipping...... The bottom line is this: The home office STILL has not been contacted, DHL is apparently going out of business and no one at UPS corporate cares or will expend the energy to get the acount back. Wanna guess why I dont turn in any more leads????? [/QUOTE]
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Going in for the KILL???
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