If you dont trust or respect your own management people enough to allow them to make correct dispatch and loop detail decisions....then how do you expect the drivers to trust or respect them?
One of many the downsides to the rigid, top-heavy, metrics-obsessed style of micromanagement that we are currently saddled with is that, as a driver, it can be pretty difficult for me to respect or place any faith in a "supervisor" who has been reduced to little more than a puppet by the corporation that he is acting as a mouthpiece for. I'm not really talking to him; I'm having to talk through him to whoever is pulling his strings.
You cant solve a problem or make a difference if you arent even allowed to make a decision.
You have done a good job of taking a simple management failure in your location to the extreme.....
The decisions can be made. The PDS is not responsible for assigning loops and units. That is and always was the responsibility of the IE department.
Today, your PDS can put that sequence in the correct route and the correct place. I've said that multiple times. It will take about 5 minutes to do for each plan he / she has. I do not know why this has failed to happen, but its not because of micromanagment or lack of decision making authority.
There is a failure here for sure.... The PDS should be able to have the IE log in from their office and make the fix. Its easy.
You have spread this problem up to a corporate wide mandate when its simply one or two people failing to do their job.
You are doing exactly what you complain about in management.....
You have taken a local failure and made a broadbrush statement about all of UPS based on this example.
That is just like a poor manager who sees one driver acting inappropriately and decides to hound all drivers.
I won't play your example game. I could easily add threads talking about the latest example I found of a driver cheating, or lying, or acting improperly and blame it on the union mentality. I won't lock in an opinion and then look for examples to support it.
There is no question that a failure is occuring here. It is not you or any driver's fault. I blam your PDS, the center manager, and the IE rep. Between them they can fix this in one day. (This is assuming it is a simple clerical mistake as you said)