Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Got rid of ORIAN
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="pretzel_man" data-source="post: 833076" data-attributes="member: 927"><p>I don't mean to dodge the question, but I don't think its a fair one (at least not how it was stated).</p><p> </p><p>The other part of my quote was that many operations (there are over 1,000) will use the system properly.</p><p> </p><p>I don't think the the BC is really a windo into UPS. The points mentioned here (while accurate) are exaggerated in the scale that it happens. (My opinion). The UPS I see when I walk through operations is when where good people at all levels and in all jobs (management and hourly) are doing the best they can to work together and help UPS and customers.</p><p> </p><p>While my view may be overly optimistic, the views here are overly pessimistic.</p><p> </p><p>Metrics have been mentioned over and over again. ALL metrics have positives and negatives. One needs to understand not only how to calculate the metric, how to improve it, but also what it means. For instance, a metric that says 80% is good, doesn't necessarily mean that 90% is better.</p><p> </p><p>I agree that many management do not understand this, but the world is not coming to an end. I believe that the metrics and attention to detail is why UPS is great. They have existed since Jim Casey's day. He used to talk about watching the little things and the big ones will take care of themselves.</p><p> </p><p>The evaluation of management. It has always been an issue. They have finally given up trying to objectively measure (at least on performance reviews). No metric is perfect, and therefore no evaluation of management is perfect.</p><p> </p><p>Sorry for dodging the question.</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 833076, member: 927"] I don't mean to dodge the question, but I don't think its a fair one (at least not how it was stated). The other part of my quote was that many operations (there are over 1,000) will use the system properly. I don't think the the BC is really a windo into UPS. The points mentioned here (while accurate) are exaggerated in the scale that it happens. (My opinion). The UPS I see when I walk through operations is when where good people at all levels and in all jobs (management and hourly) are doing the best they can to work together and help UPS and customers. While my view may be overly optimistic, the views here are overly pessimistic. Metrics have been mentioned over and over again. ALL metrics have positives and negatives. One needs to understand not only how to calculate the metric, how to improve it, but also what it means. For instance, a metric that says 80% is good, doesn't necessarily mean that 90% is better. I agree that many management do not understand this, but the world is not coming to an end. I believe that the metrics and attention to detail is why UPS is great. They have existed since Jim Casey's day. He used to talk about watching the little things and the big ones will take care of themselves. The evaluation of management. It has always been an issue. They have finally given up trying to objectively measure (at least on performance reviews). No metric is perfect, and therefore no evaluation of management is perfect. Sorry for dodging the question. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Got rid of ORIAN
Top