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<blockquote data-quote="pretzel_man" data-source="post: 341453" data-attributes="member: 927"><p>UPSDude, JustTired:</p><p> </p><p>The problem I've seen in my region is NOT a computer system problem. I think both of your have described this.</p><p> </p><p>From what I've seen, the management team in the poor centers need to understand how to properly dispatch and analyze the operation.</p><p> </p><p>This computer system was meant to make that easier, but it assumed that the people using it already understood the basic concepts. </p><p> </p><p>I spend a lot of time teaching the concepts. Controlled dispatch, work measurement. Planning. Etc.</p><p> </p><p>One last thing for JustTired....</p><p> </p><p>While the process uses time study to calculate a planned day, the PDS is supposed to enter the amount of "over allowed" for each driver. This way, if the time study is wrong or if operation conditions require more or less work on a car its accounted for.</p><p> </p><p>The system does NOT plan to the time study values. It plans to the paid day which included the time study value PLUS any overallowed that exists.</p><p> </p><p>I spend time explaining this too.</p><p> </p><p>My point is the same. Its easy for the local management blame a system for their own failings. The system is not perfect of course, but it is great when properly used.</p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 341453, member: 927"] UPSDude, JustTired: The problem I've seen in my region is NOT a computer system problem. I think both of your have described this. From what I've seen, the management team in the poor centers need to understand how to properly dispatch and analyze the operation. This computer system was meant to make that easier, but it assumed that the people using it already understood the basic concepts. I spend a lot of time teaching the concepts. Controlled dispatch, work measurement. Planning. Etc. One last thing for JustTired.... While the process uses time study to calculate a planned day, the PDS is supposed to enter the amount of "over allowed" for each driver. This way, if the time study is wrong or if operation conditions require more or less work on a car its accounted for. The system does NOT plan to the time study values. It plans to the paid day which included the time study value PLUS any overallowed that exists. I spend time explaining this too. My point is the same. Its easy for the local management blame a system for their own failings. The system is not perfect of course, but it is great when properly used. P-Man [/QUOTE]
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