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Have you heard of the Orion System, what do you know?
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<blockquote data-quote="soberups" data-source="post: 1099268" data-attributes="member: 14668"><p>Pman,</p><p></p><p>You guys have created a situation where anything the driver does to keep from appearing on <em>one</em> report will simply cause him to show up on a <em>different</em> one.</p><p></p><p>If he uses his area knowledge and "common sense" and ignores ORION in a tight residential area in order to avoid backing....he will get hammered for failing to be 85% compliant.</p><p></p><p>If he shuts his brain off and follows ORION...he will get hammered for an excessive number of backs on Telematics.</p><p></p><p>I am glad that <em>you</em> say to use common sense, and I am glad that the ORION project manager I spoke with <em>also</em> said to use common sense. But you arent <em>here, </em>and the ORION manager wont be here <em>either</em> once his job is done and he has moved on to a different location. I, on the other hand,<em> will</em> still be here, and you know (or should know) as well as I do that UPS in its infinite wisdom is going to mindlessly and obsessively chase that 85% number just as it has chased metrics for every new technology that it has ever implemented.</p><p></p><p>ORION is a big change. It will change things for drivers, it will change things for customers, it will change things for operations management. Will there also be a change in UPS's <em>corporate culture </em>regarding its relentless, obsessive demands for mindless compliance with these metrics?</p></blockquote><p></p>
[QUOTE="soberups, post: 1099268, member: 14668"] Pman, You guys have created a situation where anything the driver does to keep from appearing on [I]one[/I] report will simply cause him to show up on a [I]different[/I] one. If he uses his area knowledge and "common sense" and ignores ORION in a tight residential area in order to avoid backing....he will get hammered for failing to be 85% compliant. If he shuts his brain off and follows ORION...he will get hammered for an excessive number of backs on Telematics. I am glad that [I]you[/I] say to use common sense, and I am glad that the ORION project manager I spoke with [I]also[/I] said to use common sense. But you arent [I]here, [/I]and the ORION manager wont be here [I]either[/I] once his job is done and he has moved on to a different location. I, on the other hand,[I] will[/I] still be here, and you know (or should know) as well as I do that UPS in its infinite wisdom is going to mindlessly and obsessively chase that 85% number just as it has chased metrics for every new technology that it has ever implemented. ORION is a big change. It will change things for drivers, it will change things for customers, it will change things for operations management. Will there also be a change in UPS's [I]corporate culture [/I]regarding its relentless, obsessive demands for mindless compliance with these metrics? [/QUOTE]
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Have you heard of the Orion System, what do you know?
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