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Have you heard of the Orion System, what do you know?
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<blockquote data-quote="soberups" data-source="post: 1222042" data-attributes="member: 14668"><p>Your post is a perfect example of the absolute disconnect that exists beween the IE theory and the operational reality.</p><p></p><p>Everything you said makes perfect sense, especially the last sentence. Problem is, when we get out of the cubicle and go forth into a real-world operational center, the only thing that <em>really</em> matters is generating an 85% compliance metric for the daily report. You are talking about common sense. You are talking about logic. You are talking about making intelligent business decisons. But to the 24 year old on-car sup with 8 weeks of driving experience who just got his anal cavity shredded by the DM over the failure of "his" people to look good on the report, none of those things matter. As a low level UPS management person, you live or die based upon the numbers on yesterdays report and since things like common sense and logic dont quantify well on a WOR there is no place for them in the daily operation of the business.</p></blockquote><p></p>
[QUOTE="soberups, post: 1222042, member: 14668"] Your post is a perfect example of the absolute disconnect that exists beween the IE theory and the operational reality. Everything you said makes perfect sense, especially the last sentence. Problem is, when we get out of the cubicle and go forth into a real-world operational center, the only thing that [I]really[/I] matters is generating an 85% compliance metric for the daily report. You are talking about common sense. You are talking about logic. You are talking about making intelligent business decisons. But to the 24 year old on-car sup with 8 weeks of driving experience who just got his anal cavity shredded by the DM over the failure of "his" people to look good on the report, none of those things matter. As a low level UPS management person, you live or die based upon the numbers on yesterdays report and since things like common sense and logic dont quantify well on a WOR there is no place for them in the daily operation of the business. [/QUOTE]
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Have you heard of the Orion System, what do you know?
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