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Help! "Service Disruption Occurred"??
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<blockquote data-quote="trplnkl" data-source="post: 475241" data-attributes="member: 13254"><p>I'm a little confused also. Even if the driver did receive a message saying the consignee had moved, why didn't the OMS have the moved to address? They talked to him on the phone. With PAS/PAL/EDD anything could have caused an error, but other than a flip I don't see it getting on the wrong car. Plus, on prepaid moved packages we don't RTS on the first try. If the night clerks can't find and confirm the correct address, they should postcard the package.</p><p> No where in the OP was it mentioned that the package were RTSed.</p><p></p><p> My DIAD will not let me enter a signed DN on a sig req package if it has the proper service code.</p><p></p><p> Damnon_n, sorry we don't have an answer for you yet. We'll (the posters on here) argue about it for a day or two and with any luck at all you'll get your packages by the time we get a solution.</p><p></p><p> I'm also, SOrry for the delay.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 475241, member: 13254"] I'm a little confused also. Even if the driver did receive a message saying the consignee had moved, why didn't the OMS have the moved to address? They talked to him on the phone. With PAS/PAL/EDD anything could have caused an error, but other than a flip I don't see it getting on the wrong car. Plus, on prepaid moved packages we don't RTS on the first try. If the night clerks can't find and confirm the correct address, they should postcard the package. No where in the OP was it mentioned that the package were RTSed. My DIAD will not let me enter a signed DN on a sig req package if it has the proper service code. Damnon_n, sorry we don't have an answer for you yet. We'll (the posters on here) argue about it for a day or two and with any luck at all you'll get your packages by the time we get a solution. I'm also, SOrry for the delay. [/QUOTE]
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Help! "Service Disruption Occurred"??
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