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<blockquote data-quote="brownIEman" data-source="post: 790941" data-attributes="member: 14596"><p>Sober, as someone who has been a hepler coordinator more times than I care to remember, I would like to say thanks. If what you are saying here is true, you have a refreshing attitude about using helpers. All the numbers of hours given to drivers about using their helpers are based on the drivers own demonstrated sporh and the bump in that sporh the organization would like to see for its investment of putting a helper on the car with the driver. </p><p></p><p>As a helper coordinator, it was often my job to give drivers a notice at the start of their day telling them how many hours they had with their helper for the day. Lets say hypothetically I was coordinator for the center you drive out of, and one morning I send you a message that you have 2.9 hours with your helper. I look at the reports for the next day, and find out that you kept your helper for 6 hours, yet even with your helpers hours added into your day you beat your route. In effect, you used the helper productively. You worked towards the bests interests of your employer. Why would I take a chunk out of my very busy morning to say anything other than thanks to you?</p><p></p><p>Now, lets say your brother in the next route over was not so conscientious. Lets say he decided forget the helper coordinator and UPS management, I decide when and how long I use my helper. So he picks his helper up as he leaves the building, they ride for two hours adding about zip during NDAs. Then they run packages for 4 hours, then ride another 2 hours adding again zip during pickups, then help out for 2 more hours to finish the day. This driver effectively gave away 4 hours worth of UPS money for a helper to watch scenery. And the next day, I look and see we paid a helper for 10 hours to help a driver to average half a stop more per hour than they usually do alone. This would be a different conversation. Unfortunately, many drivers unless there are conversations about numbers of hours and when best to use helpers, see the helpers as a chance to have a social outlet on car with them. Which is why the conversations take place.</p></blockquote><p></p>
[QUOTE="brownIEman, post: 790941, member: 14596"] Sober, as someone who has been a hepler coordinator more times than I care to remember, I would like to say thanks. If what you are saying here is true, you have a refreshing attitude about using helpers. All the numbers of hours given to drivers about using their helpers are based on the drivers own demonstrated sporh and the bump in that sporh the organization would like to see for its investment of putting a helper on the car with the driver. As a helper coordinator, it was often my job to give drivers a notice at the start of their day telling them how many hours they had with their helper for the day. Lets say hypothetically I was coordinator for the center you drive out of, and one morning I send you a message that you have 2.9 hours with your helper. I look at the reports for the next day, and find out that you kept your helper for 6 hours, yet even with your helpers hours added into your day you beat your route. In effect, you used the helper productively. You worked towards the bests interests of your employer. Why would I take a chunk out of my very busy morning to say anything other than thanks to you? Now, lets say your brother in the next route over was not so conscientious. Lets say he decided forget the helper coordinator and UPS management, I decide when and how long I use my helper. So he picks his helper up as he leaves the building, they ride for two hours adding about zip during NDAs. Then they run packages for 4 hours, then ride another 2 hours adding again zip during pickups, then help out for 2 more hours to finish the day. This driver effectively gave away 4 hours worth of UPS money for a helper to watch scenery. And the next day, I look and see we paid a helper for 10 hours to help a driver to average half a stop more per hour than they usually do alone. This would be a different conversation. Unfortunately, many drivers unless there are conversations about numbers of hours and when best to use helpers, see the helpers as a chance to have a social outlet on car with them. Which is why the conversations take place. [/QUOTE]
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