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Helping other drivers
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<blockquote data-quote="Channahon" data-source="post: 283370" data-attributes="member: 7666"><p>My thoughts and experience on this subject.</p><p> </p><p>There is nothing more satisfying to a center team, as to have a good dispatch on the street and not sending drivers to help other drivers. That just blows the day for everyone and is an added expense to have other drivers bail someone out. And doesn't help employee attitudes, morale or teamwork for anyone in the center. both hourly and management.</p><p> </p><p>Granted there may be days where the volume may have been heavier than expected, and a management team that knows their dispatch, should advise drivers before they leave the building, usually at a PCM, that the volume is heavier than expected and some help may be needed.</p><p> </p><p>Understanding Peak season, there may have been circumstances where a helper didn't show up, a driver got hurt on route, heavier then normal pick ups, or the driver had to be pulled off the street for some reason.(family issues usually)</p><p> </p><p>If drivers are constantly bailing out another driver, then it's the center team responsibility to determine the solution along with the driver who is having problems finishing their own route</p><p> </p><p>Out of curiosity, how do the drivers sent to help the other driver greet their fellow teamster? Open arms or choice words???</p></blockquote><p></p>
[QUOTE="Channahon, post: 283370, member: 7666"] My thoughts and experience on this subject. There is nothing more satisfying to a center team, as to have a good dispatch on the street and not sending drivers to help other drivers. That just blows the day for everyone and is an added expense to have other drivers bail someone out. And doesn't help employee attitudes, morale or teamwork for anyone in the center. both hourly and management. Granted there may be days where the volume may have been heavier than expected, and a management team that knows their dispatch, should advise drivers before they leave the building, usually at a PCM, that the volume is heavier than expected and some help may be needed. Understanding Peak season, there may have been circumstances where a helper didn't show up, a driver got hurt on route, heavier then normal pick ups, or the driver had to be pulled off the street for some reason.(family issues usually) If drivers are constantly bailing out another driver, then it's the center team responsibility to determine the solution along with the driver who is having problems finishing their own route Out of curiosity, how do the drivers sent to help the other driver greet their fellow teamster? Open arms or choice words??? [/QUOTE]
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