Holiday disaster looms as UPS, FedEx overloaded after online shopping soars

Discussion in 'The Latest UPS Headlines' started by cheryl, Dec 11, 2015.

  1. cheryl

    cheryl I started this. Staff Member

    Holiday disaster looms as UPS, FedEx overloaded after online shopping soars - Business Insider

    An unexpected surge in online purchases is putting pressure on UPS and FedEx to get packages out on time this holiday season, and that could result in extra costs for retailers.

    An executive at one fulfillment company – which picks and packages customer orders for retailers – told Business Insider that packages in New Jersey and California are sitting in trucks outside of FedEx and UPS hubs, and waiting several days to be unloaded and processed.

    The person, who asked not to be identified, explained that shoppers tracking the package will only see that a label was created, but not that it was picked up by UPS or FedEx. That won't happen until the package is unloaded from the trucks at the distribution facilities.
     
  2. Operational needs

    Operational needs Well-Known Member

    I think this article is fantastic. Maybe it will wake people up to the fact that they can't order something December 23 and think it will arrive the next day.
     
  3. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    This will soon be an annual thing unless consumers are willing to absorb higher shipping costs all year.
     
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  4. Shifting Contents

    Shifting Contents Most Help Needed

    Iam just glad that an article like this mentions fedex too




    For once
     
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  5. Shifting Contents

    Shifting Contents Most Help Needed

    Surge pricing should curb consumer stupidity
     
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  6. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    I don't blame the consumers for ordering a ton of stuff. The ups man dropped off 5 packages at my house yesterday.

    However they have to understand a company isn't going to pump billions into infastructire for 20 days worth of volume. And really probably only 5-7 really heavy days.
     
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  7. Big Arrow Down...D

    Big Arrow Down...D Leave the gun,take the cannoli

    Once people get accustomed to not going to the store free shipping will be a thing of the past...
     
  8. Operational needs

    Operational needs Well-Known Member

    I blame the shippers for promising their customers that we can work miracles, and both UPS and FedEx for not "putting their foot down".
     
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  9. Operational needs

    Operational needs Well-Known Member

    I agree with you 100%. FedEx got off easy with the media in 2013 and in reality it was ugly.
     
  10. Operational needs

    Operational needs Well-Known Member

    Yep. The old bait and switch trick.
     
  11. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    The shippers have the perfect set up promise away if it fails it won't be on you. I don't really blame them. That's how the business world works. I blame ups and fedex for not better informing the public.
     
  12. By The Book

    By The Book Well-Known Member

    Can I get a TIT guarantee please?
     
  13. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Shipping will stay "free" the cost will just be built into the product price.
     
  14. Operational needs

    Operational needs Well-Known Member

    I'm not sure about that. With the economy tanking, people have become very good at comparison shopping and using coupons. They might not want the price built I to an item. They might want to have it broken down for them so they can compare.
     
  15. Returntosender

    Returntosender Well-Known Member

    Some big box retailers also price match with Amazon. Instead of dealing with a possible delay with your online order. They just walk into the store price match.
     
  16. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    It's always built in even now. Someone is paying the shipping bill
     
  17. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    I see what you mean @Operational needs but people are stupid. They see the word free and that's it.
     
  18. oldngray

    oldngray nowhere special

    You do take the risk of the store not having the item in stock at the last minute. The best option is still to shop early enough and not wait until the last minute. People need to learn they can't wait until the 23th and still expect to get that Playstation for little Billy.
     
  19. Monkey Butt

    Monkey Butt You can call me Chappy Staff Member

    Plus, if shipping is rolled into product price, then shipping cost will be taxed.
     
  20. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    That's a very interesting argument. Because anywhere that offers free shipping is pricing it into the products.