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Brown Cafe UPS Forum
UPS Discussions
How about customers that understand our job and UPS's great time in transit?
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<blockquote data-quote="browniehound" data-source="post: 454991" data-attributes="member: 4653"><p>Dannyboy, thanks for the "rant to use your words, lol. I guess you understand what a little bit of customer service will do for our reputation. I would never call your post a "rant". I would call it something junior UPS drivers can learn a great deal from.</p><p> </p><p>I have pick-up accounts that give UPS a lot of money that will not lift a finger to help me. That is OK with me because its MY JOB to load the truck. I help them during the delivery, but they ignore this.</p><p> </p><p>Little do they know Mrs. X walks to my truck to get her package, while these pot-heads expect me to move 5-10 packages from their dock to 15 feet inside! I'm not doing it. Three of them greet me everyday and its their job to recieve the parcels. I put them on the dock and my job is done!</p></blockquote><p></p>
[QUOTE="browniehound, post: 454991, member: 4653"] Dannyboy, thanks for the "rant to use your words, lol. I guess you understand what a little bit of customer service will do for our reputation. I would never call your post a "rant". I would call it something junior UPS drivers can learn a great deal from. I have pick-up accounts that give UPS a lot of money that will not lift a finger to help me. That is OK with me because its MY JOB to load the truck. I help them during the delivery, but they ignore this. Little do they know Mrs. X walks to my truck to get her package, while these pot-heads expect me to move 5-10 packages from their dock to 15 feet inside! I'm not doing it. Three of them greet me everyday and its their job to recieve the parcels. I put them on the dock and my job is done! [/QUOTE]
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How about customers that understand our job and UPS's great time in transit?
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