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FedEx Discussions
How about some rampant speculation?
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<blockquote data-quote="whenIgetthere" data-source="post: 946379" data-attributes="member: 32741"><p>When we arrive at an on-call pick-up and it's a ground pick-up, we enter code 43 (no package), then asked "Ground Package", click "No" (if we click "Yes", I've been told we are expected to take the package), and leave the package behind, and ask the customer to call the 800 number again and request a ground pup. On more than one occasion the customer decided to ship UPS because they were annoyed they had to schedule another pick-up. And before you say we should take the ground package, we are told to leave ALL ground packages behind, by our senior manager (one of the very few times I agree with our SM).</p></blockquote><p></p>
[QUOTE="whenIgetthere, post: 946379, member: 32741"] When we arrive at an on-call pick-up and it's a ground pick-up, we enter code 43 (no package), then asked "Ground Package", click "No" (if we click "Yes", I've been told we are expected to take the package), and leave the package behind, and ask the customer to call the 800 number again and request a ground pup. On more than one occasion the customer decided to ship UPS because they were annoyed they had to schedule another pick-up. And before you say we should take the ground package, we are told to leave ALL ground packages behind, by our senior manager (one of the very few times I agree with our SM). [/QUOTE]
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