Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
How Do You Handle Stupid Non-Customers?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="grgrcr88" data-source="post: 626242" data-attributes="member: 16611"><p>I had one of these yesterday, very similar to yours except I have been there a few times and left them a stack of GSD. Well I get the pickup message about 930 saying ready at 930, I go by at 1140 and as soon as I walk in the guys says DAMN the boss ain't here to write ya a check!! To make matters worse he says, I got onena em label thingies but idunno how to fill it out!! My head almost exploded!! I calmy went over to his desk and explained to him that shippers information means his name address and zipcode, and receiver would be where it is going. He writes one thing out and says, Oh heck I think I screwed it up, You got anyt more of them? I tell him no and take it from him and finish filling it out. I ask him what it weighs and he says, I dunno, ain't got a scale! As for the payment, UPS did not include a price for the pickup so I could not have taken a check if he had one, I just told him, we willl bill ya. He says how do I know what to charge the customer for freight, as he begins to write out an invoice to put inside the package that is already taped up. Told him I don't know. He guesses $20 and fills out the invoice, cuts a slot in the tape and stuffs it in the box. </p><p> </p><p>When it was all finished I told him, This is how it works from now on, You do not call UPS untill the package is 100% ready for me to pick up!! Thanked him, guesed the weight of his package at about 60 pounds and went on my way. Spent 13 minutes with them, and I had nothing to deliver there at all!!</p></blockquote><p></p>
[QUOTE="grgrcr88, post: 626242, member: 16611"] I had one of these yesterday, very similar to yours except I have been there a few times and left them a stack of GSD. Well I get the pickup message about 930 saying ready at 930, I go by at 1140 and as soon as I walk in the guys says DAMN the boss ain't here to write ya a check!! To make matters worse he says, I got onena em label thingies but idunno how to fill it out!! My head almost exploded!! I calmy went over to his desk and explained to him that shippers information means his name address and zipcode, and receiver would be where it is going. He writes one thing out and says, Oh heck I think I screwed it up, You got anyt more of them? I tell him no and take it from him and finish filling it out. I ask him what it weighs and he says, I dunno, ain't got a scale! As for the payment, UPS did not include a price for the pickup so I could not have taken a check if he had one, I just told him, we willl bill ya. He says how do I know what to charge the customer for freight, as he begins to write out an invoice to put inside the package that is already taped up. Told him I don't know. He guesses $20 and fills out the invoice, cuts a slot in the tape and stuffs it in the box. When it was all finished I told him, This is how it works from now on, You do not call UPS untill the package is 100% ready for me to pick up!! Thanked him, guesed the weight of his package at about 60 pounds and went on my way. Spent 13 minutes with them, and I had nothing to deliver there at all!! [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
How Do You Handle Stupid Non-Customers?
Top