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how has the attitude of ups evolved to where it is today.
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<blockquote data-quote="Fishbulb" data-source="post: 234195" data-attributes="member: 10981"><p>i hate the numbers.... I've been driving for about 4 years now. When I 1st started it was about customer service, the numbers still played a factor but my center manager was concerned that we did the job right rather than fast. This past year it seems my building only cares about the numbers though, cutting out split routes as well as regular routes & combining other routes. Guys who have been on the job for 15 years are going to places they've never even heard of. Some of the rookies are doing 180-200 stops per day and if they come in a little too early, they get an extra 20-30 stops the next day. I used to love greeting the customers at their doors, telling them to have a nice day or asking how their newborn child is or whatever but its not possible anymore. I feel like the mailman now(no disrespect to mailmen) just dropping the box at the front door & hurrying off to the next stop, if I got enough time I'll even ring the doorbell. It's so cold to have to work like that. It's like its peak season all year round.</p></blockquote><p></p>
[QUOTE="Fishbulb, post: 234195, member: 10981"] i hate the numbers.... I've been driving for about 4 years now. When I 1st started it was about customer service, the numbers still played a factor but my center manager was concerned that we did the job right rather than fast. This past year it seems my building only cares about the numbers though, cutting out split routes as well as regular routes & combining other routes. Guys who have been on the job for 15 years are going to places they've never even heard of. Some of the rookies are doing 180-200 stops per day and if they come in a little too early, they get an extra 20-30 stops the next day. I used to love greeting the customers at their doors, telling them to have a nice day or asking how their newborn child is or whatever but its not possible anymore. I feel like the mailman now(no disrespect to mailmen) just dropping the box at the front door & hurrying off to the next stop, if I got enough time I'll even ring the doorbell. It's so cold to have to work like that. It's like its peak season all year round. [/QUOTE]
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how has the attitude of ups evolved to where it is today.
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