How would you redesign the UPS package scanner?

[trubin]

Hi all,

I am an industrial design student and have been tasked with designing a barcode scanner. I have decided to redesign the handheld scanner you guys and gals use daily when out delivering and picking-up packages. I am probably going with some sort of body-mounted device and am leaning towards a light-weight, touchscreen, fore-arm mounted scanner. I am also considering integrating an RFID scanner to scan multiple boxes at once without the need for direct line-of-sight with all labels.

I am looking for some input from those of you who use the current scanners: what you like, what you don't like, aspects of the physical design as well as the software that you think could be better. Is it too big/small? Too heavy? Are the physical buttons you use to input information a good size? Is it durable? What's the battery-life like? Any ergonomic issues (how does it feel in your hand)? Is it nice to look at, or ugly? Are they harder to use if you're left-handed? Are there different models of scanners that are used in different regions?

Any information you can share will be very helpful.

Thanks in advance,

Todd

 

[serenity now]

Industrial Spy............?

 

[IVE GOTTA PACKAGE 4U]

Industrial Spy............?

A two year old could have come up with a better design for DIAD V! how much do they pay these. I E guys to be idiots???

 

[bleedinbrown58]

This was the big IE project just before designing the diad 5....naming crayons....lmao

 

[IVE GOTTA PACKAGE 4U]

This was the big IE project just before designing the diad 5....naming crayons....lmao

Thats not a picture of 5 monkeys in a jerk circle!

 

[bleedinbrown58]

Thats not a picture of 5 monkeys in a jerk circle!

I don't have pics of them peeling bananas on their lunch hour....lol

 

[edd_tv]

Think ofthemost logical layout that would help us daily, then do the exact opposite.

 

[Anonymous 10]

I don't know??

 

[IVE GOTTA PACKAGE 4U]

I don't know??

What would make the diad easier to use? the poor placement of buttons............mainly the signature button........you know the one that was in a bad place in diad 4....................oh wait it didnt work in diad 4. ....lets put it in the same place in Diad V!I..wtf

 

[BrownTurtle]

Need a button to push on the diad to start our trucks instead of having the stupid push button remote hanging from our pants.

 

[barnyard]

Does anyone else always deliver to room 3???

 

[IVE GOTTA PACKAGE 4U]

Does anyone else always deliver to room 3???

Atleast 10 times a day....lol

 

[BrownSmoke]

QWERTY keyboard would be huge.

 

[tre305]

Lol we JUST got new GSS scanners that can now scan the bullseye as Well as the barcode.

 

[TheDick]

RF scanning and voice controlled diads, and most important more flexibility for driver to customize button placement, like where the sig buttons go.

 

[jaker]

A two year old could have come up with a better design for DIAD V! how much do they pay these. I E guys to be idiots???

They should have got the 2 year olds for designing Orion

 

[ocnewguy]

like this

 

[serenity now]

Does anyone else always deliver to room 3???

.... so I'm like, that's some funny right there

 

[Wally]

1-Big print mode! Give the option regular or larger.

2- Big arrow down. In Diad 4, one could scan, then double down on big arrow to go right into driver release screen. Can't do that on the 5.

​3- Improve the strap. They are not holding up.

 

[Indecisi0n]

Uses DNA to sign you in.