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Hub at Louisville, KY, Reward Offered...
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 489500" data-attributes="member: 12570"><p>A financial reward for doing your job is inappropriate IMO but perhaps the customer could send a gift certificate to a local restaurant or, at the very least, a complimentary call to the toll free followed up with a letter to Gadget's supervisor should suffice. Gadget most certainly went above and beyond and put the word Service back in UPS and I am certain that he would have done the same whether or not a reward was being offered.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 489500, member: 12570"] A financial reward for doing your job is inappropriate IMO but perhaps the customer could send a gift certificate to a local restaurant or, at the very least, a complimentary call to the toll free followed up with a letter to Gadget's supervisor should suffice. Gadget most certainly went above and beyond and put the word Service back in UPS and I am certain that he would have done the same whether or not a reward was being offered. [/QUOTE]
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