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I actually hope someone "Up there" reads this
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<blockquote data-quote="LifeUPSer" data-source="post: 331969" data-attributes="member: 13530"><p>Tups, The only thing that I can suggest is that you talk to the customer and ask them if they can change their SSI times to 15 minutes earlier. If they agree to do that Let the center know and have them talk to the IE rep so that he can go in there and change it. I have done that with several of our accounts. </p><p> </p><p>Usually the customer doesn't mind if it is changed a little earlier. I know that we had some issues with trying to go a little later so we had to redo part of the drivers route so he was there during the times. </p><p> </p><p>The main problem with the SSI accounts is the BD person goes to the customers and says sure we can deliver between these times. Then they go to the center and say if we can deliver between these times we will get all of this new volume. The problem with that is that the volume never meets up to the expectations and then we are stuck with the SSI accounts as long as they are signed up with UPS.</p></blockquote><p></p>
[QUOTE="LifeUPSer, post: 331969, member: 13530"] Tups, The only thing that I can suggest is that you talk to the customer and ask them if they can change their SSI times to 15 minutes earlier. If they agree to do that Let the center know and have them talk to the IE rep so that he can go in there and change it. I have done that with several of our accounts. Usually the customer doesn't mind if it is changed a little earlier. I know that we had some issues with trying to go a little later so we had to redo part of the drivers route so he was there during the times. The main problem with the SSI accounts is the BD person goes to the customers and says sure we can deliver between these times. Then they go to the center and say if we can deliver between these times we will get all of this new volume. The problem with that is that the volume never meets up to the expectations and then we are stuck with the SSI accounts as long as they are signed up with UPS. [/QUOTE]
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I actually hope someone "Up there" reads this
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