I had a package for pickup, and UPS got the weight and measurements wrong!!!

Discussion in 'UPS Discussions' started by bob111111, Oct 1, 2015.

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  1. bob111111

    bob111111 New Member

    So I shipped a package that weighed exactly 53lbs (box included in weight) measured the dimensions exactly at 64x26x6. The total came to exactly $38 to have it shipped one state away.

    When the driver comes to pick the package up, I see that the tracking updated and it showed the package weighed 76 pounds and the new measurements are 71x29x7. This is insane! I had my box packaged up to where I got the total to show at $38. Now because of the drivers measurements, I am now going to pay $110!!!!!!!!!!!

    There is no way that package weighed 75 lbs. I triple checked the weight. It weighed exactly 53lbs. Is there anyone I can call to get my price reduced?
     
  2. FrigidFTSup

    FrigidFTSup Resident Suit

    No. We get about a half dozen just like this everyday. Customer swears it was this way, when it actuality it isn't even close.
     
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  3. bob111111

    bob111111 New Member

    IT WAS THIS WAY. I may be able to get the customer on the other line and have her measure it and weigh it. These numbers are completely bogus.
     
  4. FrigidFTSup

    FrigidFTSup Resident Suit

    I'm sure.
     
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  5. oldngray

    oldngray nowhere special

    The driver isn't the person who measures and weighs packages anyway.
     
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  6. FrigidFTSup

    FrigidFTSup Resident Suit

    I do it in my center. Yesterday I had a weight adjustment and I looked at the receiver and the shipper was one of our drivers. He wasn't happy when I told him we caught it.
     
  7. bob111111

    bob111111 New Member

    Whatever. It's really no big deal at all. I'll just go ahead and place a good ole trusty chargeback and not only get the difference reduced, but ALL OF MY MONEY back!

    Two can play at this game!

    Thank you all for your time.
     
  8. Turdferguson

    Turdferguson Guest

    Yeah you show them!
     
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  9. FrigidFTSup

    FrigidFTSup Resident Suit

    You're going to lose. Bye.
     
  10. Flasher?
     
  11. FrigidFTSup

    FrigidFTSup Resident Suit

    Okay @barnyard, we can wrap this one up now. Nothingness Fluff covered it.
     
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  12. Turdferguson

    Turdferguson Guest

    You may want to buy a new scale. If you are a tenth of inch over it rounds up on measurements. If your package went through a hub it passed through a dimensional scanner so any fudging of numbers will be caught
     
  13. upschuck

    upschuck Avatar bet gone wrong

    How long did it take you to find the measurements just under the LP surcharge.?
     
  14. Turdferguson

    Turdferguson Guest

    You seem to have problems with both UPS and FedEx @bob111111 . Is your next post on here going to complain about how the post office screwed you over? At some point you should realize the problem is YOU and not the shipping companies
     
  15. bob111111

    bob111111 New Member

    Doubt it. I didn't even use my real name, address or number when registering and adding my credit card. All that was needed was for the zip codes to match.

    Now that I think about it, I'm not even going to stop there. I've done a little over $1300 worth of shipping with UPS where they pick up the packages all within a 3 month time frame. I'm just gonna go ahead and do a chargeback for all of them. Every single one.

    That will definitely show these crooks indeed!

    And it will work, no doubt, seeing as I have never lost a chargeback case and have been a member at my bank for 17 years strong!

    $1300 of chargebacks should get their attention really good!

    Now as I have said..... Thank you all for your time.
     
  16. Turdferguson

    Turdferguson Guest

    $1300 is nothing to UPS . They spend that on toilet paper at some hubs
     
  17. FrigidFTSup

    FrigidFTSup Resident Suit

    Lets see, a bank believing you, or a 100 billion dollar corporation that is one of the most respected in the US..... Hmm......

    Bye.
     
  18. bob111111

    bob111111 New Member

    That is very good to hear. They'll have no problem giving it back!

    Thank god for chargebacks!
     
  19. FrigidFTSup

    FrigidFTSup Resident Suit

    Hell we spent a billion on Orion.
     
  20. bob111111

    bob111111 New Member

    Right, because 100 billion dollar corporations always win their chargebacks.

    LOL! thanks for the laugh.
     
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