I'll change the tone of the thread.
When the UPS gentleman (an older, Austrian fellow) who delivers to my house pulls up, and I am home, I am outside before he stops and I start talking to him; I tell him I will go find the package if he has trouble; does he want some water?; don't step out of the truck if it's raining; I'll carry it inside ... the whole nine. Life sucks at work enough, without those stupid consignees.
Then, he breaks my balls about when I'm going full-time, how many part-timers have I laid off, so on and so forth.
Then, he complains about his preloader; asks that I lay off more bad preloaders.
Then ...
... it's a good relationship, for the moment. I asked him the 8 keys to lifting/lowering one time as a joke, and all I got was exhaust.